Frequently Asked Questions
Everything you need to know about transforming your living space with Izhar.
What is the estimated delivery time for my order?
Standard shipping typically takes 5-7 business days. For larger furniture items or custom pieces, delivery may take 2-3 weeks depending on your location and the specific artisan schedule.
Do you offer international shipping for home decor?
Currently, Izhar ships to all major domestic regions. We are working on expanding our logistics to support international orders in the near future. Please subscribe to our newsletter for updates.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly through your Izhar account dashboard.
Are the materials used in your products sustainable?
At Izhar, we prioritize quality and ethics. We source FSC-certified wood, organic textiles, and recycled metals whenever possible to ensure our home products are as sustainable as they are beautiful.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners for larger purchases.